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Старый 18.06.2021, 11:42   #1
disqus
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По умолчанию Проверяйте свои PAXUM карты

Вчера получил письмо от PAXUM

Цитата:
Your Paydek Card issued by PayrNet Limited
has been suspended


The use of your Paydek1 General Spend card issued by PayrNet2 has been suspended as of 17/06/2021 at 3PM (BST). This is because the agreement between us, PayrNet Limited, and Dek-Co (trading as Paydek) came to an end on that day.

It is important that you understand that you will not be able to use your card with immediate effect for any transactions.

There is no further action required on your part.

Your Paydek Payment Account and the funds held therein are operated under the regulatory permissions of DekCo (UK) Limited are not impacted by this decision - any queries on your account should be directed as normal to Paydek - https://www.paydek.com/contact-us

If you have any further questions, or concerns, please contact Paydek as above.


Kind regards,

PayrNet
деньги больше не снимались

написал письмо в саппорт, получил сегодня ответ:

Цитата:
To our valued customers,



We regret to inform you that the Paxum SEPA Mastercard is no longer active, effective immediately. This is happening because the issuing the bank has decided to change its risk appetite policy to exclude adult industry professionals. We already have a backup in the works with a new issuer and we anticipate a roll-out of new cards within the next few months.



Your Paxum SEPA Mastercard has already been deactivated and can no longer be used for withdrawals as all funds are currently frozen by the issuing bank. However, to minimize disruption to our customers the Paxum team has decided to reimburse all affected users with the amount remaining on their cards. All refunds have already been applied to your Paxum account. In the coming days, the card statement for the Paxum SEPA Mastercard will be available in the accounts of all affected customers.



We sincerely apologize for the inconvenience and in support of our customers, we have also decided to immediately lower the fee for electronic funds transfers (EFT – local bank transfers) from $5 to $2.50 USD. This 50% discount will apply for the entire period while the Paxum SEPA Mastercard is not active. Customers who previously used this card can withdraw their funds from now on via EFT/Wire, to an external credit card, or to the UnionPay card, depending on their country of residence.



With these measures, we hope to minimize the inconvenience this situation has created. In the following months, we will release new features and expand our services to continue to bring our customers a payments platform that meets their complex needs. We hope to have you with us on this journey. For further help, please reach out at [1][email protected].



Best regards,



The Paxum Team
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Старый 18.06.2021, 15:36   #3
Shtopor
Senior Member
 
Регистрация: 29.03.2019
Сообщений: 171
Бабло: $23050
По умолчанию

Цитата:
Сообщение от disqus Посмотреть сообщение
Вчера получил письмо от PAXUM

Цитата:
Your Paydek Card issued by PayrNet Limited
has been suspended


The use of your Paydek1 General Spend card issued by PayrNet2 has been suspended as of 17/06/2021 at 3PM (BST). This is because the agreement between us, PayrNet Limited, and Dek-Co (trading as Paydek) came to an end on that day.

It is important that you understand that you will not be able to use your card with immediate effect for any transactions.

There is no further action required on your part.

Your Paydek Payment Account and the funds held therein are operated under the regulatory permissions of DekCo (UK) Limited are not impacted by this decision - any queries on your account should be directed as normal to Paydek - https://www.paydek.com/contact-us

If you have any further questions, or concerns, please contact Paydek as above.


Kind regards,

PayrNet
деньги больше не снимались

написал письмо в саппорт, получил сегодня ответ:

Цитата:
To our valued customers,



We regret to inform you that the Paxum SEPA Mastercard is no longer active, effective immediately. This is happening because the issuing the bank has decided to change its risk appetite policy to exclude adult industry professionals. We already have a backup in the works with a new issuer and we anticipate a roll-out of new cards within the next few months.



Your Paxum SEPA Mastercard has already been deactivated and can no longer be used for withdrawals as all funds are currently frozen by the issuing bank. However, to minimize disruption to our customers the Paxum team has decided to reimburse all affected users with the amount remaining on their cards. All refunds have already been applied to your Paxum account. In the coming days, the card statement for the Paxum SEPA Mastercard will be available in the accounts of all affected customers.



We sincerely apologize for the inconvenience and in support of our customers, we have also decided to immediately lower the fee for electronic funds transfers (EFT – local bank transfers) from $5 to $2.50 USD. This 50% discount will apply for the entire period while the Paxum SEPA Mastercard is not active. Customers who previously used this card can withdraw their funds from now on via EFT/Wire, to an external credit card, or to the UnionPay card, depending on their country of residence.



With these measures, we hope to minimize the inconvenience this situation has created. In the following months, we will release new features and expand our services to continue to bring our customers a payments platform that meets their complex needs. We hope to have you with us on this journey. For further help, please reach out at [1][email protected].



Best regards,



The Paxum Team

А на счёт Paxum возврат фактически пришёл уже? Вопрос хватит ли у них сторонних резервов если сейчас все начнут активно балансы выводить. Карточный эмитент с их слов средства заморозил.
Shtopor вне форума